BUYER BEWARE!!!!
Awesome company to buy a door from!!!
Great products --- good people
I HAVE LEFT NUMEROUS EMAILS AND VOICE MAILS FOR BOTH MR. COSDEN AND MR. LANNON AND HAVE NOT RECEIVED THE DOCUMENTATION MR. COSDEN SAID HE WOULD PROVIDE.
Being a contractor oriented retailer we have deadlines and quality requirements that cannot be compromised. Reeb has stepped up to the plate several times to insure the project was completed correctly and on time. I just recently had an issue created by the manufacturer, no fault of Reeb's. Jere jumped in, took a lot of heat and worked feverishly to give us and the contractor the resolution we desperately needed. They have been nothing but top notch. We deal with several other suppliers of similar products and none can hold a candle to the results I receive from Reeb. You can get a lower price from other suppliers, but what is the cost of an unsolved issue?
DESPITE WHAT IT SAYS ON ITS WEB SITE, REEB MILLWORK DOES NOT DELIVER ETHICAL, HONEST SERVICE. STARTING AT THE TOP WITH THE PRESIDENT, MARK COSDEN, DOWN TO THE EMPLOYEE, BRUCE LANNON.
SO BUYER DEFINITELY BEWARE -- IT APPEARS THAT REEB STANDS WITH THE CONTRACTOR RATHER THAN WITH THE INDIVIDUAL WHO WAS TAKEN ADVANTAGE OF.
I CANNOT RECOMMEND THIS COMPANY AND, IF YOU HAVE A CHOICE, DO NOT USE THIS COMPANY.
I WAS THE PURCHASER OF A CUSTOM, MAHOGANY ENTRYWAY DOOR ($14,000) THAT, AS REEB DOCUMENTED, WAS DEFECTIVE. AS A RESULT, REEB MILLWORK OFFERED ME A FULL CREDIT FOR THE DOOR.....A CREDIT THAT I NEVER RECEIVED AND WHICH, I CAN ONLY PRESUME THE CONTRACTOR STOLE FROM ME, GIVEN THAT MR. COSDEN ASSERTS THAT REEB MILLWORK DID ISSUE THE CREDIT. THE CONTRACTOR SAYS "REEB REFUSED TO PROVIDE THE CREDIT". YET, WITHOUT THE DOCUMENTATION FROM REEB MILLWORK STATING THE CREDIT WAS PROVIDED, I CANNOT COLLECT MY MONEY FROM THE CONTRACTOR.
Reeb Millwork Corporation is a US General Contractor based in Barclay, Maryland. Reeb Millwork Corporation is located at 1315 Goldsboro Rd, Barclay, MD 21607, USA.
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